Qwest fixed the problem

Qwest fixed whatever problem was causing the DSL to fail to carry a connection.

I spent well over an hour on the phone with technical support--each and every one of them spoke with an accent. Each time they put me on hold the call was disconnected, requiring me to call again. Finally, I told the last support guy I talked to that if the call disconnected to call me back. Fortunately, he did.

I also spent time trying different wall jacks and testing the DSL on two different computers.

All told, I probably spent about 3 hours doing different things, some at the behest of Qwest support representatives, and sitting on the phone with support.